FAQs

Where and how are your garments produced?

Across Egypt, our garments are made by a small team of knitters, i.e. mothers. We strongly believe in the importance of handmade, made-to-order garments, shopping locally, and supporting local women.

What is made-to-order? How long will my garments take to be created?

We create all of our garments to order in small batches within 10-15 days, according to your specifications. Made-to-order means that a garment is created only when it has been ordered by our customers. Our process reduces waste and enables us to create garments specifically for you.

How do I clean my MAMA'S KNITS knitwear item?

For winter knits, Do not use the washing machine. To remove small stains from your knitwear garments, we recommend using a professional dry cleaner or the technique of spot cleaning immediately. To spot clean an area, dampen a cloth with warm or cold water and wipe. Please be careful if you are spot cleaning knitwear - don't use soap or rub it, as it could result in felted wool or yarn.

For summer knits, start by gently handwashing your garments in cool water using a mild detergent. Avoid twisting or wringing them to prevent stretching or damage. Lay them flat on a clean towel to air dry, avoiding direct sunlight. For any stubborn stains, spot clean with a gentle stain remover before washing. With proper care, your cotton summer knits will remain soft, vibrant, and ready to be enjoyed throughout the season.

 Do you create custom orders?

Yes! We can create custom sizing and colourway orders with the colours we have available. To discuss your custom order, please email Hello@mamasknits.com for more information or
Send us a DM at @itsmamasknits.